Hi, I’m Laura.
Creative Professional & Client Relations Specialist — Ottawa, ON
I’m a trilingual professional based in Ottawa with a background that bridges client relations, digital marketing, and creative design. I work at Solvareya Group supporting client communications and creative operations across a Canadian branding agency and an international trade division — gaining hands-on experience in both people-facing coordination and brand-driven work.
Previously, I grew social media engagement by 30%+ for a Turkish beauty brand, and have designed brand identities and websites for real clients across Canada and Turkey. I hold a Diploma in Interactive Media Design from Algonquin College (GPA 3.69, Dean’s Honour List 3×) and a Google Digital Marketing & E-Commerce Certificate (March 2025). I speak English and Turkish fluently and I’m currently open to roles in client relations, account management, talent & brand partnerships, digital marketing, and creative design.
Experience
Client Relations & Creative Coordinator
Solvareya Group Ltd. · Ottawa, ON
Jan 2025 – Present
- Support client communications and coordinate operations across a Canadian branding agency and international trade division
- Act as point of contact for incoming client inquiries, managing follow-ups and ensuring smooth service delivery
- Assist with onboarding, project coordination, and client-facing documentation across both divisions
- Design and maintain corporate websites (solvareya.ca and solvareya.com) using WordPress and Wix
- Develop brand-aligned creative materials and visual content for client and business use
Digital Content Designer
Paden Cosmetics · Istanbul, Turkey
Sep 2024 – Feb 2025
- Grew social media engagement by 30%+ through data-driven content strategies
- Created campaign visuals, Instagram stories, and branded content aligned with audience needs
- Monitored KPIs and produced performance insights to inform future content decisions
Graphic Designer
Xactly Design & Advertising · Ottawa, ON
Aug – Dec 2024
- Consulted directly with clients to deliver customized creative solutions across multiple accounts
- Managed brand social media using Sprout Social, tracking engagement and scheduling content
- Maintained strong client relationships through consistent, responsive communication
Customer Service Representative
Cherry Hill Programs · Ottawa, ON
Nov – Dec 2023
- Served 50+ customers daily in a high-volume seasonal retail environment
- Resolved client concerns on the spot, delivering a personalized and memorable experience
Tools & Skills
Client & People Skills
Client relations, needs-based advising, account management, sales support, onboarding, conflict resolution, and stakeholder communication.
Digital & Marketing
Social media strategy, content creation, analytics (Sprout Social), Google Digital Marketing certified, WordPress, Shopify, email marketing, and SEO basics.
Design Tools
Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects, InDesign, XD, Lightroom), Figma, and Canva.
Certificates & Education
Education
Diploma in Interactive Media Design — Algonquin College, Ottawa, ON (2023–2025)
GPA: 3.69 · Dean’s Honour List (3×) · Graduated with Honours
Bachelor’s Studies — Political Science & Public Administration — Uludağ University, Turkey (2020–2023)
Google Digital Marketing & E-Commerce — Professional Certificate, Coursera · Completed March 2025
Adobe Graphic Designer Professional Certificate — In Progress
Laura Tomac 